Account Deletion Request

Thank you for using Kado Booking. We're sorry to see you go.

1 How to Request Account Deletion

There are two ways to permanently delete your Kado Booking account and associated data:

Method 1: In-App Immediate Deletion (Recommended)

1
Navigate to Profile Open the Kado Booking app and go to the Settings page, then tap on Profile.
2
Delete Account Tap the "Delete Account" button at the bottom of the profile screen and confirm your choice. Your data will be deleted immediately.

Method 2: Request via Email

1
Compose an Email Send an email to info@kadobooking.com.
2
Subject Line Please use exactly: Account Deletion Request as your email subject.
3
Verify Your Identity You must send the request using the same Google account (email address) that you used to sign in to the Kado Booking app. This acts as verification.

2 Data Deleted

When your deletion request is processed, we will permanently remove the following information from our servers:

Account information (email address)
Authentication data
User-related app data & bookings

3 Data Retention Timeline

Here is what you can expect regarding the timeline of your data removal:

Immediate / 7 Business Days

In-app deletions are processed immediately. Email requests are manually verified and processed within 7 business days. All primary account data and app usage information is securely and permanently deleted from active systems.

Up to 30 Days

Some data may be retained temporarily in secure backups for legal or security purposes and will be completely purged within this timeframe.

Important Notice:

Deleting your Kado Booking app account does not delete your Google account. It only removes your data from our systems and revokes our app's access to your authentication status.